When looking to create a new sourcing relationship, there are many elements to consider and many organizations ask themselves: “which model is most appropriate for...

Governance during the operational stage is one of the main reasons why service provider relationships succeed or suffer. Poor outsourcing governance can weaken the potential...

Many people in outsourcing see collaboration as a desirable process that you can only hope for. We believe however that you can actually plan for...

Value-Led is Leadmark’s proprietary framework to manage post-contracting governance of service provider relationships. It is a system of well-knit strategies, interconnecting value and risk management,...