Many organisations are focusing more of their IT development efforts on agile based methodologies. The benefits of this are clear in terms of providing the...
May 25th is just around the corner and most organizations are well on their way to establishing a Data Processing Agreements (DPA) with their third...
Working in a sourced services environment is not trivial and simple things often take longer and cost more than what you would typically expect. So,...
Governance during the operational stage is one of the main reasons why service provider relationships succeed or suffer. Poor outsourcing governance can weaken the potential...
In the world of outsourcing governance a ‘single source of truth’ is seen as critical for the smooth operation of a sourced services engagement. Although...
GDPR significantly increases accountability of data processors which means that service contracts become even more important to the processor. Introduction With the General Data Protection Regulation (GDPR) going...
Sourcing provides client organisations access to a broad range of specialised skills, the ability to control and manage operating costs, and the realisations of improved...
Many people in outsourcing see collaboration as a desirable process that you can only hope for. We believe however that you can actually plan for...
Value-Led is Leadmark’s proprietary framework to manage post-contracting governance of service provider relationships. It is a system of well-knit strategies, interconnecting value and risk management,...
When the health of outsourcing governance is poor, it’s not just the business case that suffers. Outsourcing governance is all about decision making. Specifically, it’s...