Value-Led contracting for agile development projects

Putting the contract to work

Working in a sourced services environment is not trivial and simple things often take longer and cost more than what you would typically expect. So,...

Principles of Value-led Governance

Governance during the operational stage is one of the main reasons why service provider relationships succeed or suffer. Poor outsourcing governance can weaken the potential...

A single source of truth

In the world of outsourcing governance a ‘single source of truth’ is seen as critical for the smooth operation of a sourced services engagement. Although...

GDPR obligations on data processors

GDPR significantly increases accountability of data processors which means that service contracts become even more important to the processor. Introduction With the General Data Protection Regulation (GDPR) going...

Why does governance matter?

Sourcing provides client organisations access to a broad range of specialised skills, the ability to control and manage operating costs, and the realisations of improved...

Design for collaboration

Many people in outsourcing see collaboration as a desirable process that you can only hope for. We believe however that you can actually plan for...

Get to know Value-led

Value-Led is Leadmark’s proprietary framework to manage post-contracting governance of service provider relationships. It is a system of well-knit strategies, interconnecting value and risk management,...

What’s your outsourcing fitness?

When the health of outsourcing governance is poor, it’s not just the business case that suffers. Outsourcing governance is all about decision making. Specifically, it’s...